Do you have a list of the Pharmacy Board Texts?
Yes, click here for more information.
How long will my order take to arrive?
For in stock items, goods are usually dispatched via Australia Post within 3 – 5 working days. For bulky or out of stock items, delivery times may be longer.
Do I need to sign for my delivery?
Usually yes, if no one is home Australia Post will leave instructions for collecting the parcel. Alternatively you can choose to have your goods delivered to a work address during the checkout process.
Do you ship internationally?
Yes. If you require international shipping please proceed with your order. Once your order has been recieved you will be contacted with shipping options and an invoice generated. Alternately you can Contact PSA to enquire about international shipping before placing an order.
I ordered the wrong product, what do I do now?
For PSA members, please log in to your Member Portal and raise a support case. For non-members, please contact us
I ordered a digital product, what happens next?
Once your order has been processed you will be emailed access details for your product. Usually this occurs within 24hrs however orders placed outside of normal business hours may take longer to process.
What is your Returns policy?
Please click here for more information.
My order was damaged or lost.
For PSA members, please log in to your Member Portal and raise a support case. For non-members, please contact us
Part of my order is missing.
Please check your order wasn’t on backorder. If not on backorder, please log in to your Member Portal and raise a support case. For non-members, please contact us
I was sent the wrong product.
Please check your order wasn’t on backorder. If not on backorder, please log in to your Member Portal and raise a support case. For non-members, please contact us